Visitor Information
Do you have a query about Festival Tower? See below for a list of commonly asked questions.
If your question can’t be answered here, please send an email to our helpful concierge team at for a quick response.
Frequently Asked Questions
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How do I access the End of Trip Facilities?
Festival Tower provides a designated End of Trip facility, with amenities ranging from bike racks and showers to vending machines and a complimentary towel service.
Please contact Concierge to find out more information on how you can gain access to the End of Trip facilities.
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Where is the closest post office?
The closest walking distance post office is located at 59 City Cross Arcade (upstairs next to Harvey Norman).
The closest red (daily) & yellow (express) postal boxes are on North Tce between Blyth St & Bank St.
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Where is the closest gym?
Next Generation, Memorial Drive. View here.
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Where can I hold events?
Please reach out to Concierge with details of your event to help find the perfect location.
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Where are the public bathrooms?
The nearest public bathrooms are located on the Elder Park side of Festival Plaza. These are open “during daylight hours”.
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Is free Wi-Fi available?
Complimentary Wi-Fi is available throughout all common areas of the precinct, including all tower lobbies, in our retail venues and Festival Plaza. Simply go to your Wi-Fi settings and look for available Festival Tower Wi-Fi connections.
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Where is the best place for a coffee?
Download Festival Passport App for current deals or ask our friendly Concierge Desk for recommendations.
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Where is the best place to dine in for lunch?
Download Festival Passport App for current deals or ask our friendly Concierge Desk for recommendations.
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How do I bid on the lobby flower arrangements?
To place your bid on the flower arrangements, or to find out more information visit this link:
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Where is the best place to get a Taxi?
We recommend using the Uber App however, Festival Tower is easily accessible by a dedicated taxi rank on North Terrace, located just outside the Adelaide Railway Station just before Station Road.
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How can vehicles access Festival Tower?
The best drop off/pick up location is along King William Rd.
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How can pedestrians access Festival Tower?
Festival Tower is accessible from North Terrace via Station Road; King William Rd via the Festival Plaza, or via walkways from the riverbank.
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Where are accessibility ramps around Festival Tower?
Festival Tower is easily accessible from North Terrace via Station Road, or King William Rd via the Festival Plaza.
Accessibility ramps are also available to reach Festival Tower via the riverbank/Elder Park.
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Where is the closest car park?
Festival Tower is conveniently serviced by its own 24hr, secure on-site car park. Festival Car Park provides ample public car spaces. Tenants can gain direct access directly to Festival Tower from the car park by using their access card. Visitors can use the lifts to take them to Festival Plaza where Festival Towers main entrance is located. The Festival Car Park can be accessed from King William Road and Montefiore Road.
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Where is the Loading Dock?
The loading dock is located in the Festival Tower Carpark, accessible by turning off King William Rd onto Festival Drive and following the direction markers/signs.
For all loading bay queries or to book a large delivery, please contact our operations team by emailing .